Ayo Omojola: evaluation

Transcript context

…How do you actually operationalize that? It sounds like part of it is to hire founders who naturally want to do the thing well. Is there anything else in terms of how you set up the team where like, this person has power to do the things that need to be done? Is it like an autonomy perspective? Is there anything else you do that allows for that in a product team, in a company? It's like a trust but verify, and I think it's just almost never enough for someone to say, "I can't do it because X person said." It is, "I can't do it because we are contractually obligated to do this another way, and if we do not honor the contract these will be the consequences." And another thing I like to do kind of along this is like, "Okay, articulate to me what actually will happen if we don't do it this way. Like, what will break? Like, are they going to fine us, is the patient going to be..." Do you know what I mean? Because in my mind there are many things that are used as excuses, because some person's understanding of how some regulatory thing works from like their last job is being applied here, where you're literally creating a worse experience for your consumer, for your patient. I'm like, "Why would you... If we're not here to try and make the experience better for them, why are we even here?" Let's come back to Carbon Health for a bit, I just have a couple of questions that I wanted to touch on. One is just about starting a company in healthcare, in health tech, there's so many companies that launch every day, every week, trying to make the healthcare industry better in various ways. But for all these reasons, I don't know, the incentives are off, there's regulatory capture, there's things take a long time, things just like often don't work. Carbon Health is an example of something that is working really well. What is your advice often to founders who want to go after the healthcare space as a tech company? What do you need to know, what should you do right, do wrong? What is your advice there?…

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