Ben Gilbert: evaluation

Transcript context

…It's a great point that Julia raises. It's important to do exactly the opposite of what your parents say. My parents all along the way just thought I was insane. Why this is important for founders is that when you're doing something contrarian that is against the grain, your parents want you to do something safe. They want you to be a banker, lawyer, or doctor. Doing back then this Internet-ey stuff was considered really, really weird, and a way to throw away your career. My parents, all along the way, even after Julie and I started Eventbrite, still thought we were crazy. I think that's a fairly common theme among great founders, even when it's reached escape velocity. It's like a five year lag on skepticism. That's a great way to phrase it. Maybe it's a KPI, is that you have your growth KPIs, your year over year growth, your key performance indicators of other methods of growth to the business. But that notion that your parents are still disgusted, dismayed, and embarrassed is something to track on a monthly basis.…

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