Ben Gilbert: commitment

Transcript context

…Yes. We were using Office 2003, of course, and over everyone’s dead bodies, would any of that change? Everything was firewalled. We couldn’t install anything. We couldn’t access tons of websites. I remember when I first started, we could still access miniclip.com. The analysts were playing tons of games and pretty quickly IT caught on and that got the kibosh. I’m sure UBS as a customer loved every single bit of that. The other big thing that you are talking about, which you were hinting at with VBA macros, the key to enterprise is backward compatibility. Saying, look, we don’t necessarily need to promise you anything too groundbreaking. We need to meet your needs today and be the most cost-efficient, total cost of ownership–driven system that meets your needs and your employees are fine with. And from here on out, everything’s going to stay compatible. Any modifications you make enterprise or software you use and rely on, we won’t break no matter what. And we will continue to support those versions you are using.…

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