Lenny Rachitsky: belief

Transcript context

…n though we didn't know how long we'd be off, I gave the thumbs up, sally forth, turn it off, and we went into hibernation mode. And in many ways we switched immediately into our customers come first. We now have 70,000 subscribers who are in a place of panic because they hear the news every day that there's formula running out and our job is to give them confidence and clarity that we have the products for them and we're never going to run out. And we did. For six months, six months, we kept our website off and we didn't grow the business last year and we continued to serve our current subscribers and in the end we became the only formula company that was able to reliably serve its current customers and never run out. That's an amazing story. I haven't heard that before. You threw out this term at some point when we were emailing earlier of slowth, you called it a slowth. Slow growth, I think. Oh, my gosh.…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.