Evidence receipt / evaluation
Published · transcript-backedNicole Forsgren: evaluation
30 Jul 2023 Lenny's Podcast How to measure and improve developer productivity | Nicole Forsgren (Microsoft Research, GitHub, Google)
“We actually had a SaaS offering, so we continued the State of DevOps Report just under the DORA banner, and we had a SaaS offering because so many large companies were like, "I want my own customized measurement, reading, and report.”
Source trail
Everything needed to verify it.
- Speaker
- Nicole Forsgren
- Attribution
- Verified speaker
- Claim type
- evaluation
- Recorded
- 30 Jul 2023
- Publisher
- Lenny's Podcast
Transcript context
…That's cool. Yeah. I mean, they were incredible because what startup is going to be like, "Yeah, do research." So I was there for a year and a half and then left to do DORA full-time. We actually had a SaaS offering, so we continued the State of DevOps Report just under the DORA banner, and we had a SaaS offering because so many large companies were like, "I want my own customized measurement, reading, and report. " And then the joke there when we met with Gartner, they were like, "Your superpower here was that you tricked people into strategy," which was not only how do I benchmark? That was kind of our top-of-the-funnel. Everyone wants to know how they compare. But the important thing is what should you do next? What's the most important next step? So it's how do I measure? What do I do next? And that gave me this incredible view into advising large organizations into this transformation journey. And then, we built out this amazing partner network. We weren't actually consulting. We just had this SaaS piece, but then how do you act on it? We were then acquired by Google, so I was CEO. And so I kind of led that acquisition and then the integration and building out these teams in Google. And after that point, I joined GitHub, which is the largest developer network. So I had this amazing opportunity to do more grounded and applied research again. I was VP of research and strategy and then went over to MSR, where I kind of wear a couple of hats. So right now, I have a research lab there with an incredible team. It's the developer experience lab where we do a bunch of work across productivity, community, and wellbeing. And then I also help with Microsoft's kind of cross company effort to improve their developer infrastructure. So it's sort of this round effort into how do I really remain engaged in measuring, applying, thinking about this work, both in very applied concrete pieces and incredibly forward-looking work with MSR. Amazing. And just to clarify, MSR, is that Microsoft? That's a division-…
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