Lenny Rachitsky: evaluation

Transcript context

…Exactly. It also acknowledges that professionals have feelings. I think that we operate in tech. We're supposed to give all of ourselves, all of our time, all of our energy to this endeavor. And it's purely logical. It's not at all true. It's completely emotional. And if we ignore our feelings, they will bubble up, and we will be unconsciously acting from them. And there's this implicit power here that if the person cares about you and loves you or values your relationship, knowing that this makes them feel bad will make them want to change. It's not like you need to tell them, "Change this thing. Oh, I didn't realize this made you upset or that you have this need. And now that I know that, okay, now I see why this is important to you. " That's exactly right. And sometimes the other person will hear that and have a different story or a different perspective. So they might say, " Okay, I can honor that request," or, "I hear that request, and I hear your feelings, but let me explain what happened for me." And one way you could do that is, are you open to hearing that? So they're able to share their side too. You don't have to just agree with the person's request. As long as you're setting this tone, the other person's more likely to contribute in a way that achieves mutual understanding because once you're vulnerable, they're going to share their vulnerability.…

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