Lenny Rachitsky: belief

Transcript context

…I mean, I can talk all day about this [inaudible 00:25:06], but I'm happy to move on. Well, let's pick another topic. I know you have kind of five buckets and types of conversation. Maybe the promotion one. That feels like I think we're in performance review season. It feels like these are happening a bunch. What do you suggest when someone's being told they're not going to get the promotion they expected or wanted? Of course that's challenging. So again, getting your mindset right, recognizing they're disappointed, they're going to be disappointed, recognizing how you felt, the time that when you didn't get a promotion or whatever. And so kind of coming to it with some compassion. And also, you have to get your reasoning right. So sometimes people think they should get a promotion because they were here for a year or whatever. Sometimes people think they should get a promotion because they're the only internal candidate who's qualified for this or they might have a sense of themselves succeeding or achieving that is more inflated maybe than you see them. So trying to think about where they're coming from. And then the conversation is just, "Matilda, I know this is going to be challenging for you to hear. I know you were hoping to get that promotion, but I want to let you know that we are going to actually be looking for an external candidate. I want to give you a few thoughts about why. First of all, in discussing this with my peers, I'm realizing that we need someone who has done this role multiple times in the past and has that experience. Number two, I think it's really important that they have an expertise in a specific realm that we've identified as really important. So for those reasons, we're going to bring someone in from the outside, not going to promote you, but I want you to know this. Number one, it's really important to me that you're able to succeed in your career here. And so I want to continue to help you find opportunities to build your skills and to advance. And then number two, when we bring this person in, I'm committed to finding someone who's a great people leader, who is going to help you build those skills."…

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