David Rosenthal: commitment

Transcript context

…All right, take us back in time. Dee Hock, the founder of Visa—who we will talk a lot about as we go along here—told this great story of how after his time at Visa in his older age, he would start his speaking engagements with a little thought exercise for the audience. He would get up on stage. He'd hold up his Visa card, and he would ask, how many of you recognize this? Of course, every single hand in the room would go up, as I assume all of you listening are going up now too. Many would say, okay. Now, how many of you can tell me who owns this company? And every single hand in the room would always go down? He would say, how did this company start? No hands. Who runs it and who governs it? No hands. Where is it headquartered? No hands. It's just as wild as we were saying in the intro how important this company is. And yet, still to this day, I think maybe a few more people than in this time know the answer to these questions, but not many. It's one of these things too. It's one of the only essential pieces of financial infrastructure in the United States that is not run out of New York.…

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