Evidence receipt / evaluation
Published · transcript-backedShreyas Doshi: evaluation
7 Jun 2022 Lenny's Podcast Shreyas Doshi on pre-mortems, the LNO framework, the three levels of product work, why most execution problems are strategy problems, and ROI vs. opportunity cost thinking
“In fact, it is obvious to team members, some team members, but the problem is that they perhaps haven't created that psychological safety and that vocabulary to be able to talk about it in an objective way and to decide with intent, are we going to solve for this or not?”
Source trail
Everything needed to verify it.
- Speaker
- Shreyas Doshi
- Attribution
- Verified speaker
- Claim type
- evaluation
- Recorded
- 7 Jun 2022
- Publisher
- Lenny's Podcast
Transcript context
…have you noticed less need for postmortems, basically projects failing less and having less problems? Like what kind of impact have you seen executing on this idea? Absolutely. I've seen us identify certain issues that just wouldn't have come up and likely, you know, you can't really run a simulation and see what the counterfactual look like in real life, but those likely would have resulted in a problematic situation afterwards. Like, you know, a great example is sometimes you'll see a company announce something and they have massive backlash. And then one reasonable observer might say, well, how did this company miss this? Right. Because what happens is they have the backlash. Then the company realizes, oh, we have this backlash. Then they start doing damage control. They sometimes might even backtrack and undo something. whatever they did, they'll say, sorry, we didn't think about these issues. Like give us some more time and we'll kind of come back and we'll perhaps relaunch the feature, but in a better way, right? To the casual observer, like it may seem like that it should have been obvious and sometimes it's not, but oftentimes I agree. It should be obvious to these teams what issues these things are going to cause. In fact, it is obvious to team members, some team members, but the problem is that they perhaps haven't created that psychological safety and that vocabulary to be able to talk about it in an objective way and to decide with intent, are we going to solve for this or not? So I do see a lot of those scenarios in our industry. which end up just actually wasting a lot of time. Whereas a premortem is like a very sort of inexpensive way to see these things, because all it is, is one meeting followed by some work that the leader needs to do to prioritize, followed by some mitigating actions, which you would have had to take anyway. So that's why I'm a huge fan of premortems is it's one of those very low downside, but very high upside things that I've experienced. I'm excited to see this template. I haven't seen it yet. I didn't know that you put one together. So that's awesome. And yeah, we'll link it in the notes of this episode. I want to move to our second big idea, which is about something you've called the LNO framework, which is all around prioritizing your finite time as a PM and as a team. And so I'll just kind of turn it over to you to share what that's all about.…
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