Varun Mohan: observation

Transcript context

…That is incredibly interesting. You don't need to name company names, but I guess what's a space you're least bullish on that you think is going to have the most problem here with people building their own version of these sorts of products? I think maybe my viewpoint are these very, very verticalized niche products I think are going to get... They're going to get competed down a ton. And I think sales products are an example of one of these things. And maybe this is a... I don't want to be very negative, but it's very hard inside a company like ours to task our best engineers to build a best in class sales product. There's not enough interest to do that. Or to build a best in class legal software product or finance software product. It's very, very hard for us to. And actually that's a very big moat for these companies that built these products that they were able to come out, have an opinionated stance on how to do this, hire good enough engineers to go out and build the software. Our company is unwilling to do that. So previously, we would go out and buy the technology because there would be no alternative. But now one of the crazy things is that the domain specialists now have access to build the tools that they ultimately wanted, which is actually crazy. If you think about why were these software companies able to exist these vertical software companies, the reason is because they had many features. The kitchen sink of features worked for a lot of companies, but each individual company only wanted 10% of the features. But the problem is, each individual company was not capable of maintaining a piece of software or building the custom piece of software for 10% of the features, but that has now changed entirely. Now they can. Yeah. There's always been a story of like, "Why would I spend any time building my own software if I could just..." But now it's like five minutes of time.…

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