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Jiaona Zhang: uncertainty

2 Jul 2023 Lenny's Podcast Building minimum lovable products, stories from WeWork and Airbnb, and thriving as a PM | Jiaona Zhang (Webflow, WeWork, Airbnb, Dropbox)

“I don't know if there's one thing, but it's almost like every day I'm thinking about small tweaks and process to make all of us more efficient.”

— Jiaona Zhang

Source trail

Everything needed to verify it.

Speaker
Jiaona Zhang
Attribution
Verified speaker
Claim type
uncertainty
Recorded
2 Jul 2023
Publisher
Lenny's Podcast

Transcript context

…Feels like you've just defined your three-year strategy for Webflow right there with AI. Next question, what is something that you've changed in the way you build product that might be relatively minor that had a big impact in your team's ability to execute? There's so many different things that we've done at all the different companies. It really depends on the company. And what I mean by that is at a company like Webflow, where the tech stack is complex and where a given feature has so many different interactions, you're like "People depend on this workflow, this thing interacts with this thing. It's a whole platform." One of the biggest things we've been tweaking is like how do we do more of a tech spike at the beginning to be like, "Do we have a good sense of how difficult this is going to be? The unknowns? Can we get a little bit more detail on them so that we don't go down a path and be like, 'Oh, this doesn't make sense'?" So I feel like that that's a tweak in the process that has really made a big difference at a company like Webflow. But when I look back to other companies, again, that might not be your biggest problem. Another problem could be like, "Hey, it's just so difficult to work with cross-functional partners and doing a little tweak in the process where you bring them in a kickoff meeting." That might be the thing that just changes that dynamic of how you work with teams. So it's really... I don't know if there's one thing, but it's almost like every day I'm thinking about small tweaks and process to make all of us more efficient. Final question, what is your number one pro-tip for using Webflow and being successful with Webflow?…

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