Evidence receipt / prediction
Published · transcript-backedElizabeth Stone: prediction
22 Feb 2024 Lenny's Podcast How Netflix builds a culture of excellence | Elizabeth Stone (CTO)
“I know that there's a lot of entertainment companies that have live content. But Netflix has really been in the streaming content business, so live content is something new for us and it's something that's going to require a really close partnership between our content organization and our products and technology organization because there's a content strategy to it, there's a business strategy, there's a technology strategy to it.”
Source trail
Everything needed to verify it.
- Speaker
- Elizabeth Stone
- Attribution
- Verified speaker
- Claim type
- prediction
- Recorded
- 22 Feb 2024
- Publisher
- Lenny's Podcast
Transcript context
…I took a few notes here. A few things you mentioned is just like, dedication, essentially working really hard and taking your work seriously, being part of a team and setting other people up for success, translating complex tech language and problems to non-tech people, and then being really good at observing and learning from other people around you. Is there an example or two that you could share of some of these to make it even more concrete for people? Like dedication. Is that just like working many hours, being part of a team? Anything along those lines to share a story maybe to help people put this into practice. No, and it's a good clarification because the dedication piece really isn't about long working hours. It's more about how much I care about excellence, I guess. So giving it my best in those situations. And that might not mean that I work really wild hours or I work weekends or I'm the one who's willing to sacrifice the vacation. I've actually tried to avoid setting that as an expectation, but more that I hold myself to a very high standard. So an example would be, especially as I've gotten more senior in roles, there can be an expectation that it's okay for other people to wait on me. So whether it's the timing for a meeting or providing input on something or reviewing a document or following through on something I said that I was going to do, and I really try to avoid that, which means that if someone sends me something, I try to be very responsive about it. If I know that I said I'm going to do something, I follow through on it in the timeline that I said I was going to do. If I have a meeting, I try to be on time to that meeting. Those are all flavors of dedication to the work that show up in, "Oh, it seems like Elizabeth works really hard," but the motivation factor is other people are relying on me and I want to show up for them. And so that's when I say dedication and it's related to the second point around showing up well for the team, those would all be examples of I feel urgency in responding to people and doing high quality work. For the other parts of technical to non-technical, I think a great example is actually a very timely one at Netflix, which is, we are making strides to offer live content types. So live events, live TV shows. We announced this week that we're going to be hosting WWE starting later this year and early next year, 2025. That is easier said than done. I know that there's a lot of entertainment companies that have live content. But Netflix has really been in the streaming content business, so live content is something new for us and it's something that's going to require a really close partnership between our content organization and our products and technology organization because there's a content strategy to it, there's a business strategy, there's a technology strategy to it. A big part of my role is, can I explain how we're going to approach those technical problems in a way that builds competence with the content team? Can I try to understand their content strategy in a way that sets the technical teams up for success and we understand what we need to be able to deliver on here in terms of requirements. I don't think I'd be able to do my current role well if I wasn't able to do that type of translation for something that's going to be a big bet for the business and something we want to invest in jointly. And then to set my partners up for success in that. I wasn't able to do that type of translation for something that's going to be a big bet for the business and something we want to invest in jointly. And then to set my partners up for success in that. So I am going to do everything I can to make sure we deliver well for my content partners because I feel like that's what's best for Netflix in the business.…
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