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Published · transcript-backed

Ben Gilbert: commitment

16 Aug 2017 Acquired The Square IPO

“I mean, well, one thing that I will say and this might not be a tech theme, but it is incredible facing that tough period that they went through – a good amount of attrition, a CEO splitting his time while being another CEO, massively botched Starbucks deal.”

— Ben Gilbert

Source trail

Everything needed to verify it.

Speaker
Ben Gilbert
Attribution
Verified speaker
Claim type
commitment
Recorded
16 Aug 2017
Publisher
Acquired
Episode
The Square IPO

Transcript context

…What else you got for tech themes? Boy, I really didn’t save much like I would. I mean, well, one thing that I will say and this might not be a tech theme, but it is incredible facing that tough period that they went through – a good amount of attrition, a CEO splitting his time while being another CEO, massively botched Starbucks deal. Through all this, they’ve really pulled out nicely. Like the company is in a pretty great place right now and it has predictable growth. They’re introducing new products to sell to existing businesses, and who knows, maybe they’ll move into a negative churn or maybe they already are a negative churn, who knows. But it is really a testament to a lot of the things they did right that they’ve got come as far as they have. My tech theme I want to get in quickly is timing. And it’s funny. I feel like the timing of the IPO was so bad. I mean, we’re going to get into grading in just a minute here but man, they really messed up the timing on this one. But the timing of the company and the product, I think this is just a fantastic example of what we talk about a lot on this show of riding waves and timing those waves right. The growth in consumers wanting to pay via credit cards coupled with the growth in mobile devices, and right at 2009-2010 that creating this massive opportunity to disrupt the payments and the merchant industry, merchant services industry.…

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