Evidence receipt / evaluation
Published · transcript-backedPaige Costello: evaluation
9 Jul 2023 Lenny's Podcast How to ask the right questions, project confidence, and win over skeptics | Paige Costello (Asana, Intercom, Intuit)
“I think the more you try to do things in a joined up way where you have a single target customer with sales and marketing, and you want to make sure that the impact of your releases hit their mark, the more it's important to reflect on it frequently and to be able to pivot quickly because our strategy, even when we think we have a two-year vision, something will change, and then we say, "Wow, we made so much faster progress on this than we thought, and we actually believe that there's a new opportunity or a new technology that we should be leveraging.”
Source trail
Everything needed to verify it.
- Speaker
- Paige Costello
- Attribution
- Verified speaker
- Claim type
- evaluation
- Recorded
- 9 Jul 2023
- Publisher
- Lenny's Podcast
Transcript context
…Amazing. So I just actually was talking to one of the heads of product at Shopify, and they went through a similar transition where they used to plan yearly, and now they plan for the next six months. So it's interesting that I'm hearing this more and more, and you're saying that every six months, you revisit the plan for the next year. So it's an interesting hybrid of those two. Yeah. Absolutely. I think the more you try to do things in a joined up way where you have a single target customer with sales and marketing, and you want to make sure that the impact of your releases hit their mark, the more it's important to reflect on it frequently and to be able to pivot quickly because our strategy, even when we think we have a two-year vision, something will change, and then we say, "Wow, we made so much faster progress on this than we thought, and we actually believe that there's a new opportunity or a new technology that we should be leveraging. Let's go bigger on that." So it reduces the feeling of churn and thrash. It makes us all more principled, and it helps us just make sure we're making the best use of our teams. I like that it also admits you're not going to actually have a yearly plan, like everyone plans for year, and then halfway through, they're like, "No. Let's start rethinking everything again."…
Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.