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Published · transcript-backed

Ben Gilbert: observation

27 Nov 2023 Acquired Visa

“The reason is basically, no one can ever figure out how to incentivize all the parties that need to change behavior, enough to change the behavior.”

— Ben Gilbert

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Speaker
Ben Gilbert
Attribution
Verified speaker
Claim type
observation
Recorded
27 Nov 2023
Publisher
Acquired
Episode
Visa

Transcript context

…Famously, Walmart and Target too, I think, have been trying to do this for years and years and years, and they never can make it work. The reason is basically, no one can ever figure out how to incentivize all the parties that need to change behavior, enough to change the behavior. The merchant, in most cases, is really the only party that is not thrilled with this arrangement.…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.

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