Elizabeth Stone: evaluation

Transcript context

…Another thing someone may be feeling when they're hearing this is like, "Oh my god, it's going to take me so many hours to just get it to a place Elizabeth is happy with." And I know you said that this doesn't mean necessarily many hours. Do you have any advice or thoughts on just how to avoid burnout and working all the time, but also keeping this really high bar and high expectations? It truly is not about time. I even found myself in a meeting earlier today saying, "If we're clear on the objectives of something, it might be that the last 20% of polish on the document is a really bad use of time. So if we're going to come together to talk through..." Like quarterly business review was the example, what were the highlights? What were the low lights? What were the learnings from the quarter? Where are there places of misalignment? The reason we're doing the quarterly business review is to have a really candid conversation about how we think things are going, to have a debate about things where maybe we're stuck. It's not to have a perfectly polished document for that conversation. So my feedback in that instance would be, I would much rather have someone spend the time thinking about what's the conversation we really want to have? "How do I tee that up? " Not, "Could I spend another 20 hours to make it look like everything's perfect in this document?" And so I think in that sense it's not just excellence, like you wrote the perfect document, I should probably be careful to not use that as the only example, but instead we really got to the outcome we wanted to get to because we were thoughtful about it and we put a lot of energy and time and iteration into making sure we got to that outcome. And is this an example where you gave someone feedback that they spent too much time on the polish or is this earlier? And to give the pyramid of this framework you kind of shared of set expectations, give specific feedback, help them fill the gap and then do it in private, is this the expectation setting in this example or is this feedback you spend too much time on this?…

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