Donna Lichaw: belief

Transcript context

…Okay, yeah. But it was, "Happy to answer any questions you have. Can you shoot me an email?" I don't remember if this was my answer, but I think my answer to me was, "No, no emails. I can't give you my questions written. Maybe if I can record them for you, I'll think about it." And I think in the end, the irony is I ended up resurrecting the email list a while later, and now I do send occasional newsletters that I actually like writing and people enjoy. But I knew, okay, it'll take me like five hours to write down my questions for you over email; and I knew that was not right for me. You knew having a meeting was not right for you. That was fine. That was great because in the end, it was easier for me to write an entire book than to write that email to you. It probably was faster to write my book than it would've been to write the email to you. And in the end, here we were having that first conversation, which is really fun, but it's in a way that feels good to both of us. Play to your strengths and good things happen. I could get better at writing emails, but you know what? Not worth my time. And you could have more meetings, and not worth your time either. Let me tell you about a product called Sprig. Next-gen product teams like Figma and Notion rely on Sprig to build products that people love. Sprig is an AI-powered platform that enables you to collect relevant product experience insights from the right users so you can make product decisions quickly and confidently. Here's how it works. It all starts with Sprig's precise targeting, which allows you to trigger in-app studies based on users' characteristics and actions taken in product. Then Sprig's AI is layered on top of all studies to instantly surface your product's biggest learnings. Sprig's surveys enables you to target specific to get relevant and timely feedback. Sprig Replays enables you to capture targeted session clips to see your product experience firsthand. Sprig's AI is a game changer for product teams. They're the only platform with product-level AI, meaning it analyzes data across all of your studies to centralize the most important product opportunities, trends, and correlations in one real-time feed. Visit sprig.com/lenny to learn more and get 10% off. That's S-P-R-I-G.com/lenny. Is there an example you can think of someone that you work with where identifying their strength and then leaning into that made a big impact on them?…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.