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Evidence receipt / belief

Published · transcript-backed

Ben Gilbert: belief

21 Apr 2025 Acquired Epic Systems (MyChart)

“Small. But I think to get to this point that we’ve been hitting in a bunch of different ways, as long as you can win deals in the short-term early days without sales and marketing spend, and you can just spend all of your costs or as much as possible on R&D, that R&D does compound over time to give you a big competitive advantage later in life that other forms of spend do not.”

— Ben Gilbert

Source trail

Everything needed to verify it.

Speaker
Ben Gilbert
Attribution
Verified speaker
Claim type
belief
Recorded
21 Apr 2025
Publisher
Acquired

Transcript context

…Unlike most companies, they spend zero on sales and marketing. If they classify those eight people that they employ as “salespeople” as headcount, maybe they spend, I don’t know, not much. Small. But I think to get to this point that we’ve been hitting in a bunch of different ways, as long as you can win deals in the short-term early days without sales and marketing spend, and you can just spend all of your costs or as much as possible on R&D, that R&D does compound over time to give you a big competitive advantage later in life that other forms of spend do not. Especially in software.…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.

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