Amol Avasare: evaluation

Transcript context

…Okay. I'm going to dig into a lot of that stuff. One of the cleverest growth moves you all made recently was this idea of importing memory from ChatGPT where you just made it really easy and jumped on this trend of people getting really excited about Anthropic. Is there anything you could share about the behind the scenes story of that feature? We're just thinking about what can we do to improve the cold start problem and improve the new user experience. I think that activation is a really big challenge in AI. And so that's one example of something that we shipped that was very specific to a moment in time. But ultimately that you zoom out, it's like, okay, how do you really make it easier for people who are signing up to have Claude understand who they are and understand how Claude can help them and get them to the right place? I want to follow that thread, activation. That's something that comes up a ton when I talk to people leading, driving growth on AI products. It's just there are so much stuff trying to get your attention these days for people to get to a place where they, okay, wow, this is really going to be something I want to keep using. It proves to be really hard. And it's also just unreliable sometimes, it's not going to be magical. It's AI, it's non-deterministic. I guess, one, is just how important is focusing on activation, getting people to that aha moment with AI products? And two, what are some things you've learned about how to do that well with Claude or AI in general?…

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