Evidence receipt / uncertainty
Published · transcript-backedDavid Rosenthal: uncertainty
27 May 2021 Acquired Special: Amazon Unbound (with Brad Stone)
“I don't know about everybody listening or you, but the number of times I get a little card on stuff I order from Amazon now saying, write a review and email it to us at this address and will send you something.”
Source trail
Everything needed to verify it.
- Speaker
- David Rosenthal
- Attribution
- Verified speaker
- Claim type
- uncertainty
- Recorded
- 27 May 2021
- Publisher
- Acquired
Transcript context
…Bots with the reviews. I don't know about everybody listening or you, but the number of times I get a little card on stuff I order from Amazon now saying, write a review and email it to us at this address and will send you something. When you read about exploding hoverboards, sneakers that are self-destructing after the second wear, or out-and-out fraud, it's because Amazon built these systems and scaled them. And in an Amazon-like way, ran them with algorithms, software, and a lot of human care and curation because they were moving quickly in setting up these systems and trying to globalize the marketplace before Alibaba, Wish, or anyone else.…
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