Lenny Rachitsky: evaluation

Transcript context

…You can try. We've done other things too, because you spoke in Bahamas. I actually worked out of the Caribbean for five weeks in March. And because we also had a policy that we instituted that said for 90 days out of the year, you can work in any country you want. And so what we tried to do with a remote only world is we tried to turn all the weaknesses on its head and to say, "Okay. Well, we can't see each other every day, but let's remember all the ways that sucked from a commute perspective and even when you were together, if you were just working in your desk and never even talking to each other, that wasn't great. So why don't we just optimize for the stuff that was amazing about it and make it super easy and fun?" And that's what bursts became. And then, hey, we have amazing infrastructure now. We can work with global teams 24/7/365. Why are we forcing people to stay in a location? The reality is the 98 thing is mostly because of a tax thing, but ultimately, we have the infrastructure that people can just log in from wherever. And so why not lean into. Yeah. This is really interesting. I love that your answer to how to work remotely better is get together more often, which I hear a lot from companies, but I love that you've built this infrastructure to enable it. I'd love to hear a bit more of how this product works. Is it all in-house? Any advice I guess, for anyone trying to build something like this? I hate saying that it is all in-house because that is not easy, really accessible for midsize or below companies, but basically, you initiate an event called the burst. You can choose what type of thing you're trying to do, whether it's a pure work thing or you want to have a little bit of activity and social aspects of it. There's different locations, depending on how many people are going that are available to you. There's a booking system. If you choose to do something a little more low key and just meet in, let's say a major city, then we actually allow you to access our old offices. So the leases didn't go away. So we had to use these offices for something and these offices have now completely been retrofitted. They're beautiful. And they are amazing. I wouldn't even say co-working spaces. They're just community spaces now that you go in and you can use them and you have everything. There's food there. There used to be there's board rooms and whatever you want to have your little offsite or whatever it may be. And then there's a rating system after. How is the burst there? There's a whole team that manages the logistics of all these things. So that it's very just like we don't have managers all over the company trying to figure out flight plans and stuff like that. And yeah. It's great. And we also get the data to be able to see, hey, what teams haven't been together in a very long time? And ask the lead, "Hey. Why is that? Is it because everything's good and people are busy? Maybe something about a baby or something like that and they can't get around." Or is it a prompt that, "Hey, maybe your energy is low as a team, it's time to get together." So that's the benefit I think of having built that app and that infrastructure is that we get to really understand how it's actually helping.…

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