David Rosenthal: uncertainty

Transcript context

…But even at this point in history, it was viewed as this cumbersome thing rather than a convenient thing to bust out the card. I actually think Burger King corporate crunched the numbers, and they were like, geez, for the amount of time we spend handling change, we just want to encourage everyone to be swiping the card all the time, even if they're losing some money on the interchange. It's crazy, that was 1993. Compare that to today. I don't know about you, but I get pissed when somebody ahead of me in line starts breaking out cash and coins. I'm like, oh my God. What are you doing? Start us back. I think the last time we checked in on how the settlement worked was around literally collecting paper sales drafts and then starting to mail it around.…

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