High Signal Podcasts Evidence ledger
Method
Browse
← Back to evidence

Evidence receipt / prediction

Published · transcript-backed

Crystal Widjaja: prediction

31 Jul 2022 Lenny's Podcast How to scrappily hire for, measure, and unlock growth | Crystal Widjaja, Gojek and Kumu

“I think I usually give teams two to three weeks or frequency periods to see things flatten, but it better flatten around 60% for a free product.”

— Crystal Widjaja

Source trail

Everything needed to verify it.

Speaker
Crystal Widjaja
Attribution
Verified speaker
Claim type
prediction
Recorded
31 Jul 2022
Publisher
Lenny's Podcast

Transcript context

…Is that how you think about it versus say cohort retention? Is that just because it's easier is just a simple rule of thumb? Am actually thinking of it as cohorts. So 60% should be your week one, and then it should flatten. I think I usually give teams two to three weeks or frequency periods to see things flatten, but it better flatten around 60% for a free product. That's actually what we saw at Gojek. Early days it was like 60, 70% retention rates because people were using this product that really solved a huge problem for them. And I think that's when I knew we were going to be fine. If people keep coming back, the product just needs to work. Wow. So week one, 40% of people drop off week two and beyond basically nobody drops off is what you look for.…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.

Search evidence