Jules Walter: observation

Transcript context

…What did you find was the most important EQ skill for your career that helped you in this journey? I don't know if there is one that single-handedly was the most important. I had to develop on many of these things. I can tell you, for example, communication is something that is helpful, especially as I become more senior. What happened for me is, early in my career, it was more about clarity and then conciseness. Then later it became more about how do you tell a story, and then also how do you communicate in an empathetic way. Specifically, you're telling the same story or presentation but to different audiences, and each time you have to adjust it because the CEO will care about this part, the CFO will care about this other part, and so on. I think that's one area where I spend a lot of time. And then the other thing also that has been helpful is the self-awareness part that I mentioned, where through mentorship, especially mentors who were very honest and help me see my blind spots, I was able to see my own patterns. When I'm under stress, for example, I tend to withdraw and not see anything. So, then you might think I'm disengaged. By the way, in an interview context you might be like, "Oh, does this person even want to work here?" Then once you know these patterns you know, "Okay, I'm stressed right now, but I need to say something so that people see that I'm actually interested in this problem; I'm just thinking through it. Well, let me verbalize my thought process." So, that's me as an example. For you, it might be the opposite. The self-awareness piece has been really helpful and it's something I continue to work on. That's an interesting point that it's important to understand how you react and to figure out what's unique about you that you want to be working on, especially within EQ. For this example you gave about how stress impacts you, how did you actually discover that? Was that this mentor just pointing out, "Hey, Jules, I've noticed this happens," or is there anything else there that maybe folks would find useful?…

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