Ben Gilbert: commitment

Transcript context

…That could be true too. I will say, you touched on something that's an interesting corollary to this. Their first versions of software famously are not good. You look at Windows 1.0 and 2.0. They know that it's part of the strategy, and they were world class at learning from customers and integrating customer feedback into subsequent versions. There's always this saying of Microsoft doesn't have a very good first or second version, but the third version of something is typically pretty good. I think that fact pattern definitely follows. I'm curious your thoughts on this. I'm so surprised. One thing that you have not brought up yet on this episode is you were a PM at Microsoft for several years.…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.