Mike Krieger: preference

Transcript context

…They. Okay, okay, okay, cool. So interestingly, 3.7, all the questions were on Instagram and I was like, "No, no, he's CPO of Anthropic." And it's like, "He's not affiliated with Anthropic." And I was like, "He is." And it's like, "Okay, here's the questions." But 4.0 nailed it from the start. So I read the questions and it nailed it. Okay, so two questions from Claude to you. One is how do you think about building features that preserve user agency rather than creating dependency on me, I worry about becoming a crutch that diminishes human capabilities rather than enhancing them. I love a good product design comes from resolving tensions, right? So here's a tension, which is in some ways just having the model run off and come up with an answer and minimize the amount of input and conversation it needs to do. So would be it, you could imagine designing a product around that criteria. I think that would not be maximizing agency and independence. The other extreme would be make it much more of a conversation, but I don't know if you've ever had this experience particularly 3.7, 4 has less of it. 3.7 really like to ask follow-up questions and we call it elicitation and sometimes be like, "I don't want to talk more about those. Claude, I just want you to go and do it." And so finding that balance is really key, which is what are the times to engage? I like to say internally, Claude has no chill. If you put Claude in a Slack channel, it will chime in either way too much or too little. How do we train conversational skills into these models? Not in a chatbot sense, but in a true collaborator sense. So long answer to your question, but I think we have to first get Claude to be a great conversationalist so that it understands when it's appropriate to engage and to get more information. And then from there, I think we need to let it play that role so that it's not just delegating thinking to Claude, but it's way more of a augmentation thought partnership. These questions are awesome by the way. Here's the other one. How do you think about product metrics when a good conversation with me could be two messages or 200? Traditional engagement metrics might be misleading when depth matters more than frequency.…

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