Crystal Widjaja: belief

Transcript context

…I want to spend a lot of time talking about what you learned, driving growth at these companies. But one quick question. So, Gojek's the super app where you do a lot of stuff in one app. Do you have any insights into why a super app hasn't emerged in the US? Yeah. I think the sentimentality of a conglomerate is very different in Southeast Asia. So we've grown up with a specific conglomerate owning, not just the mall that you go to, but also the apartment building that you live in, and the school that you go to. And so they're very well integrated and there's this sense of trust in a conglomerate. Whereas in America we already shy away from, does Google know too much about me? There's also, I think, the second aspect of it, which is that in Asia, we've kind of leapfrogged to the computer era. So everyone has a phone, but you may not even have a computer in the entire household. And so when your phone is full, are you going to delete a photo of your kid or are you going to delete this app? You're probably going to delete the app. So for anyone to really survive, it has to be part of this super app concept. Oh wow. I've never thought of it that way. That you don't have a lot of space on your phone and so you want one app to do a lot of things.…

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