Evidence receipt / belief
Published · transcript-backedDavid Rosenthal: belief
4 Jun 2024 Acquired Starbucks (with Howard Schultz)
“I think the other piece that you didn’t just list off there that we’ve covered in depth is the Costco investment in your employees, the people, and the reduction of turnover.”
Source trail
Everything needed to verify it.
- Speaker
- David Rosenthal
- Attribution
- Verified speaker
- Claim type
- belief
- Recorded
- 4 Jun 2024
- Publisher
- Acquired
- Episode
- Starbucks (with Howard Schultz)
Transcript context
…What backwoods place am I in? Like it’s expected. When you live with something most of your life, you forget that it was once a crazy idea. I think the other piece that you didn’t just list off there that we’ve covered in depth is the Costco investment in your employees, the people, and the reduction of turnover. In Costco’s case, I think it’s probably much more so the reduction of turnover. In Starbucks’ case, it really is like that’s the key element to building the humanity. I don’t know the employees at my Costco store. What’s the stat that you have on, I’ve heard you say it a number of times on employee tenure at Starbucks versus others in the category?…
Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.