Paige Costello: preference

Transcript context

…I love that. In terms of confidence, you talked about the importance of communicating these things confidently. Is there anything you've learned about how to be more confident? The managing part of it is like having the answer, but is there anything there that you maybe coach your PMs around or other folks of just like, "Here's how you communicate confidence?" It's a great question. I think being brave and courageous in little moments is just what you have to do. You have to show up, and say it before you're ready to say it, and ask for forgiveness, and be vulnerable. I think when you're vulnerable, people actually trust you more than if you come with all of this armor and say, "I know this, and this is how we're going to do it." So real confidence is often conveyed by being willing to ask the question or to say, "I don't know what you mean by that. Can you say that again? " It's also just how you communicate, looking people in the eye, your body position, your body language. So much of this, I think people forget about because it's really easy to be in a meeting, and looking at your computer, and going through Slack messages. So one of the best things you can do is if you're in a meeting, be in that meeting. Continually scan the faces of everyone in the room, see if someone has a question, pause at the beginning, and welcome people, and chit-chat while people land, and then close asking questions like, "Did I get all of that? Is there anything you would've expected to cover that we missed?" It's really about being open, and that conveys confidence more than being assertive and advocating 100% of the time. This episode is brought to you by Round. Round is the private network built by tech leaders for tech leaders. Round combines the best of coaching, learning, and authentic relationships to help you identify where you want to go and accelerate your path to get there, which is why their wait list tops thousands of tech execs. Round is on a mission to shape the future of technology and its impact on society. Leading in tech is uniquely challenging, and doing it well is easiest when surrounded by leaders who understand your day-to-day experiences. When we're meeting and building relationships with the right people, we're more likely to learn, find new opportunities, be dynamic in our thinking, and achieve our goals. Building and managing your network doesn't have to feel like networking. Join Round to surround yourself with leaders from tech's most innovative companies. Build relationships. Be inspired. Take action. Visit round.tech/apply, and use promo code "LENNY" to skip the wait list. That's round.tech/apply. From my chats with folks that you work with, it's really clear that you put a lot of time and energy into mentoring and coaching PMs, and your team, and I think probably broadly at Asana. One thing specifically that came up is that you're very big on leading and teaching by example, not just, "Here's how you do this thing." So, if that's true, I'm curious where that came from for you and why you think that ends up being a lot more successful than like, "In a meeting, you should do X, Y, Z," versus doing it, and then letting them see.…

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