Ben Gilbert: recommendation

Transcript context

…Sounds about right. Another interesting thing that someone brought up is they asked me how much I pay in premiums a year for health insurance for the family. I was like, I don’t know. I think somewhere in the neighborhood of $25,000–$30,000. Their comment back was like, in what world are you ever going to use $25,000 or 30,000? Don’t imagine what’s on the bill because that’s all made up. All the numbers are made up. The top line, the negotiated rate, what I am covered for, they’re all made up. Just imagine dollars out of your pocket for healthcare and don’t even just pick this year, pick a 10-year period because stuff might come up. You’ll have surgeries in some years but not others. What are you actually willing to pay and go out of your pocket dollars, give a doctor for everything you need over the next 10 years, and compare that against everything you’re paying into the system. If you were to be paying your own employer side, employee side, and all the out-of-pocket stuff, we’re not getting a good deal. We’re just not. And we can all feel it. Continuing the bull case, so there’s a whole category called ambient listening. One of the biggest complaints that people have with EHRs is doctors spend too much time in front of the computers. They’re typing in notes, they’re clicky clicky on nine different dropdown boxes and alerts. Sometimes that gets fixed by having someone in the room typing while the doctor is doctoring with you. Either way, there’s the scribe. But the doctor’s also at a computer because they just need to read the medical records, so the doctor ends up in front of a screen. They’re wasting a bunch of time typing or they’re hiring someone to type. Oh my God, AI would be amazing for this if only there was an ambient listening AI scribe that could be writing down and categorizing and structuring all the data that comes out of an interaction with a physician. Well, good news. It’s happening. It is happening and it works.…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.