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Yuhki Yamashita: recommendation

8 Jan 2023 Lenny's Podcast An inside look at how Figma builds product | Yuhki Yamashita (CPO of Figma)

“I guess the way to think about it is, put yourself in another user's shoes, and that user is someone who has no idea what's happening and still wants to understand, in a nuanced enough way, what you're grappling with.”

— Yuhki Yamashita

Source trail

Everything needed to verify it.

Speaker
Yuhki Yamashita
Attribution
Verified speaker
Claim type
recommendation
Recorded
8 Jan 2023
Publisher
Lenny's Podcast

Transcript context

…I'm really excited to chat about this idea because it comes up a lot. The power of storytelling, it's similar to being good at vision. It's like PMs are always told, "Hey, you got to improve in vision." Here's a skill the great PMs are really strong at. And I feel like storytelling is similar. It's this vague cloud of a skill that you build over time. And you mentioned a few things that you recommend to people that you work with. Think of it as a meme, maybe. Is there anything else? When you're doing a performance review with a PM and one of their skill gaps is storytelling, is there anything else you recommend they specifically do to get better at the skill, or is it just do it again and again and watch me do it, watch other people do it and you'll learn? Yeah, I think of it as resetting the internal computer of my brain a little bit so that I start from scratch again. And when I'm starting from no context at all, can I build up the story from bare and explain what's happening? And oftentimes, you're just caught in the middle of everything and you have all this context that might not be obvious if you step away from it for just a second. I guess the way to think about it is, put yourself in another user's shoes, and that user is someone who has no idea what's happening and still wants to understand, in a nuanced enough way, what you're grappling with. And so, that reset moment, and to pull yourself out helps you tell a better story, in many cases. So that's one thing that comes to mind, yeah. Got it. So it's escape the curse of knowledge a little bit and just assume people don't know anything about the context, the background, why this is important, come back to the beginning.…

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