David Rosenthal: uncertainty

Transcript context

…Wasn’t there an almost cousin organization that was Northwest? Like this stepchild? Yes. I don’t know if it was just Northwest or they had maybe some other smaller regional operations at the time, but they had a Pacific Northwest, small region based in Portland, Oregon. Today actually, Kaiser has large regions through a large part of the country. They’ve grown a lot since then. But in this small little Portland region, they had started using Epic for their ambulatory clinics, so like not even inpatient stuff in the hospital, but their outpatient clinics. And at the time the northern California and Southern California big factions were battling each other. They’re each trying to develop their own proprietary EMR systems with software consultants, with Accenture and stuff. There was this era where hospitals thought that EMRs should be their IP that they develop and have a competitive advantage over other hospitals because their EMR was better. I don’t know what the thinking was, but people wanted to own their own EMRs.…

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