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Published · transcript-backed

Tim Holley: commitment

3 Sept 2023 Lenny's Podcast Inside Etsy’s product, growth, and marketplace evolution | Tim Holley (VP of Product)

“Not a domain I will suggest I'm an expert in, really, really tricky stuff, but we've got to be beyond that.”

— Tim Holley

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Everything needed to verify it.

Speaker
Tim Holley
Attribution
Verified speaker
Claim type
commitment
Recorded
3 Sept 2023
Publisher
Lenny's Podcast

Transcript context

…It's tough. Not a domain I will suggest I'm an expert in, really, really tricky stuff, but we've got to be beyond that. Yeah. Another I think problem that's sort of unique to Etsy, something that I think people call the graduation problem. Which is where you join Etsy, things start to grow, you become really successful. And then you're like, "Why am I paying Etsy all these fees? Why don't I just make my own website and just sell it directly, and not pay any fees?" And I think you guys went through that. And so if that's true, is there anything you've learned about just how to avoid getting people to want to leave?…

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