Ben Gilbert: belief

Transcript context

…Much better. Yeah, so there's the marketing side of it and the ideal customer profile where Slack targets the enterprise and Discord targets communities. But I think an overly simplistic view of the two products to call them similar or the same other than who they're sold to because I think when you think about all the deeper features of each, they're way different. The ability to have a shared channel between two enterprises or the ability to create a Slackbot that communicates with a time-tracking tool. Those are not the types of things that Discord has ever built toward. I think it's the classic enterprise offering (especially) but all software is that iceberg where 90% of the real hard work is below the surface, and I think it's only that 10% above the surface between Slack and Discord where it actually feels like the same thing. I think that's right, but I do think for this next generation, companies like Huddle are going to come out and combine the best of Discord with all of the below-the-surface-level features of Slack. It'll be interesting to see where those turn out, but I think there's some promise there.…

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