likes / book
“I like Crucial Conversation, that's going to, in the beating path, it's like how to conduct conversations with people in your organization.”
Evidence index / named items
Books, apps, and tools people actually name.
Compare how many distinct people recommended, used, liked, owned, built, or avoided the same item—then inspect every transcript excerpt behind the count.
1named items
1evidence rows on this page
Explicitquote verified; attribution disclosed
book / evidence rows
Crucial Conversation
1 distinct person