Evidence receipt / uncertainty
Published · transcript-backedJenny Wen: uncertainty
1 Mar 2026 Lenny's Podcast The design process is dead. Here’s what’s replacing it. | Jenny Wen (head of design at Claude)
“We tried a bunch of different ways to teach people what the use cases are and whatnot. And I don't know if we landed on the best form factor ever, but essentially it was stuff that was already working internally that people liked, that we just thought we were going to get some more signal on by releasing it.”
Source trail
Everything needed to verify it.
- Speaker
- Jenny Wen
- Attribution
- Verified speaker
- Claim type
- uncertainty
- Recorded
- 1 Mar 2026
- Publisher
- Lenny's Podcast
Transcript context
…I think it was 10 days, 10 days of building. Yeah, it was definitely longer than that overall. It was 10 days to get it from what we had internally to something that we were ready to ship externally. So we'd been building it for a while, but we weren't really sure about the actual form it was going to take. And so the way it got there is actually, there was a lot of different other explorations that we had internally on top of different agent harnesses and whatnot. And we just had prototyped little parts of the different interactions that ended up in cowork. So things like when Claude gives you a to do list, we tried a bunch of different form factors for that. We tried a bunch of different form factors for the way it presents you different multiple choice questions. We tried a bunch of different ways to teach people what the use cases are and whatnot. And I don't know if we landed on the best form factor ever, but essentially it was stuff that was already working internally that people liked, that we just thought we were going to get some more signal on by releasing it. So I think forcing ourselves to release it within that 10 days that we did, it was just sort of like, whatever we had, let's put it out there and then let's go out there and iterate from there, which is what we're doing. And it blew up the internet when you launched it, so it worked out.…
Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.