Shawn Wang: evaluation

Transcript context

…It's funny because I've been doing research for three years, and we have bigger stuff to cook. When you're deploying in a company, one thing where we really spike is that when we manage to activate the company, we have a crazy penetration. The highest penetration we have is 88% daily active users within the entire employee of the company. The kind of average penetration and activation we have in our current enterprise customers is something like more like 60% to 70% weekly active. So we basically have the entire company interacting with us. And when you're there, there is so many stuff that matters most than getting evals, getting the best model. Because there is so many places where you can create products or do stuff that will give you the 80% with the work you do. Whereas deciding if it's GPT-4 or GPT-4 Turbo or et cetera, you know, it'll just give you the 5% improvement. But the reality is that you want to focus on the places where you can really change the direction or change the interaction more drastically. But that's something that we'll have to do eventually because we still want to be serious people. It's funny because in some ways, the model labs are competing for you, right? You don't have to do any effort. You just switch model and then it'll grow. What are you really limited by? Is it additional sources? It's not models, right?…

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