Aravind Srinivas: evaluation

Transcript context

…Yeah. One of the biggest challenges for me is the simple fact that people that are frustrated are the people who are confused. You don’t get that signal or the signal is very weak because they’ll try it and they’ll leave and you don’t know what happened. It’s like the silent, frustrated majority. Right. Every product figured out likes one magic not metric that is pretty well correlated with whether that new silent visitor will likely come back to the product and try it out again. For Facebook, it was like the number of initial friends you already had outside Facebook that were on Facebook when you joined, that meant more likely that you were going to stay. And for Uber it’s like number of successful rides you had. In a product like ours, I don’t know what Google initially used to track. I’ve not studied it, but at least for a product like Perplexity, it’s like number of queries that delighted you. You want to make sure that, I mean, this is literally saying you make the product fast, accurate, and the answers are readable, it’s more likely that users would come back. And of course, the system has to be reliable. A lot of startups have this problem and initially they just do things that don’t scale in the Paul Graham way, but then things start breaking more and more as you scale. So you talked about Larry Page and Sergey Brin. What other entrepreneurs inspired you on your journey in starting the company?…

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