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Albert Cheng: uncertainty

5 Oct 2025 Lenny's Podcast How to find hidden growth opportunities in your product | Albert Cheng (Duolingo, Grammarly, Chess.com)

“I don't know that I'm perfect at it, but I've learned to balance those things quite a bit more than I did in the past when I would just purely read from my questions and my rubric and not care about anything else.”

— Albert Cheng

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Everything needed to verify it.

Speaker
Albert Cheng
Attribution
Verified speaker
Claim type
uncertainty
Recorded
5 Oct 2025
Publisher
Lenny's Podcast

Transcript context

…So just to double click on this idea of high agency is very trending these days of just higher high agency people. To unpack that a little bit, you mentioned a few of these traits, so let's just help people see what you see. So one is clock speed, just they think fast, they move fast, they learn fast. What else? What else do you look for that helps you see that there are high agency people? Yeah, a lot of it actually happens outside of the interview process interestingly. So a lot of it is the types of questions they asked, "Have they actually tried your product and gone deep into it?" A lot of it is, it's the references, it's the communication that they have to even set up your interview, it's the energy they bring into the conversation. You can actually pick up a lot of soft signals on some of these traits over time. You've got to pick up on some of these patterns. I don't know that I'm perfect at it, but I've learned to balance those things quite a bit more than I did in the past when I would just purely read from my questions and my rubric and not care about anything else. Yeah, there's like a vibes component to it. This is also support for the work trial way of interviewing versus just a talk interview where you have them actually work with you for a week or whatever.…

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