Mati Staniszewski: evaluation

Transcript context

…Why did you guys do self-serve? Because I presume you have a lot of competitors where they have tech, and it's behind a contact sales form, and you have to go talk to an SDR and then talk to an AE. You guys just offer the tech available on the side. I'm a huge believer in this. A huge part of Stripe's growth has been driven by the fact that we just made Stripe available to anyone and built a lot of products around that adoption pattern, but so many companies seem to skip it. I'm curious how you guys came to— So many reasons. I think the quick ones that come to mind is feedback loop. You have immediate understanding of how good your technology is. Two, which is an extension of that. We stand behind our tech. We believe it's the best in the world for models, for voice agents, for deployment. We want people to experience that. I think you do that the same in Stripe, where the best version of the technology is available to everyone, which is so attractive to actually try it out. We always try to make everything we built for the highest end use cases, bring it back to the ecosystem free. Frequently, the newest of the use cases... For enterprise, you will need reliability, you need compliance, you need to scale, which we deliver. Frequently, as you develop new technology, it might not be ready for a lot of those parameters, but it's definitely ready for developers and SMBs. We love what they are doing because they are showing us the future and effectively helping us find a trajectory of where ElevenLabs should go. I'm totally convinced. I'm just always amazed that more companies don't pursue it, where it feels like they're really shooting themselves in the foot by not. Did you guys self-serve on Stripe? Or did you—…

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