John Collison: evaluation

Transcript context

…I think the big difference between... In your question, today, we see ourselves as a platform where if you're building a horizontal use case in your business, a great place to come. If you have a lot of domain specificity, that's where I see a lot of the application companies forming over time, where that's specifically not the spaces we will go into. I think it also is interesting when the tech is moving as quickly as it is here. It's one thing with SaaS where you get these vertical-specific providers, but I would imagine one of the biggest risks for you guys in being intermediated is if there is, like in this example, a closed captioning service that is on a two-versions-old version of ElevenLabs and hasn't upgraded. That's a problem because you want people to be using the latest and greatest model that you've developed, and you'll be deploying new capabilities every week. I presume that's part of your thinking, is that just when it's moving that quickly, you need to go direct in a lot of cases. That's right. In the closed captioning, here already now, we know that our services is going to be able to tackle 99.9% of the cases that customers have. Then there's added benefit of we work with healthcare customers where we will create a custom model for those customers where we'll get that transcription perfectly.…

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