Ian McAllister: recommendation

Transcript context

…Thanks for sharing that. I never knew that story. And it sounds like the takeaway there is maybe don't take for granted the leadership team, the team that'll actually be using the product. Is that a roughly way to think about it? Well I would say that if you have a certain approach you may be believe it's the right one and it may be the right one, but if you don't build the support and the relationships that they're going to help carry that out and execute on that strategy, it may not get executed as well as you think it should be. And so that's an important part of success. It's a risk that you have to mitigate. And trying to earn trust and to do it that way is a way to mitigate that risk that the right product and the right direction and the right strategy, it may not land if you don't have that support that you need. And so that I think was my learning. What better way to learn a lesson than get some wrong and then you never forget it again.…

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