Speaker unverified: belief

Transcript context

…Be careful of the company you keep. Yeah. He was creating the same [...] area for this to happen. The fact that that can exist in a company’s pretty inspiring. Then, when I realized after I’ve been there for a while was the planning process encourages people to come up with new ideas and pitch those ideas. If they’re able to build consensus and a story line around it and demonstrate some early value, they can go build a team around it. And data wins. I remember there’s an example. Ask a question and get an answer on Amazon. That’s a feature that exists on Amazon. You can ask a question on the product base. Other customers or manufacturers will answer that. That product was developed by someone else on the organization I was part of. It works now a little bit, but I didn’t directly develop that. That was originally given the thumbs down by leadership. But the team said, “Okay, fine. We’re going to figure it out.” They went and email a bunch of customers, asked them questions, came back and said, “Actually, if you email customers and you ask them questions, they will answer them at this rate.” The person who had said no was like, “Oh, I thought they wouldn’t. Turns out they will. Go do it.” So, someone just said, “I don’t agree with you. I’m going to show you the data.” They got a team out of it and they built it. That internal culture of funding good ideas and if people do the research, put the hustle, and figure it out, funding that has created obviously a very broad range of businesses and products the Amazon has created and a culture of starting new things. That’s probably unique, actually the range of things are doing. You leave Amazon to start a company. Are you writing six pagers and was Convoy originally a six pager? Was that the format in which you thought about new businesses?…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.