Packy McCormick: belief

Transcript context

…Yeah, so there's the marketing side of it and the ideal customer profile where Slack targets the enterprise and Discord targets communities. But I think an overly simplistic view of the two products to call them similar or the same other than who they're sold to because I think when you think about all the deeper features of each, they're way different. The ability to have a shared channel between two enterprises or the ability to create a Slackbot that communicates with a time-tracking tool. Those are not the types of things that Discord has ever built toward. I think it's the classic enterprise offering (especially) but all software is that iceberg where 90% of the real hard work is below the surface, and I think it's only that 10% above the surface between Slack and Discord where it actually feels like the same thing. I think that's right, but I do think for this next generation, companies like Huddle are going to come out and combine the best of Discord with all of the below-the-surface-level features of Slack. It'll be interesting to see where those turn out, but I think there's some promise there. Frankly, if Slack was going to get cut off at the knees where someone else was going to be the tool for the new upstarts, if that was already true, being owned by Salesforce is going to make that way more true. If your bet on Slack is the same way that you would bet on Stripe, the next great company is going to use this as an infrastructure choice, that has to be the bet that you can keep making and I would say Salesforce buying it loosens my conviction in that dream scenario staying true.…

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