Lenny Rachitsky: preference

Transcript context

…Speaking as a former PM, I would not ever give up spending time with customers and watching their pain. That sounds really bad to customers. I'm sorry. That's how I fell in love with product was I saw my internal customer 10, 12 years back now fighting with the keyboard, fighting with the mouse. I was just like, "Oh, my gosh. What's this guy doing?" I think it was an experience that some people might say, "Oh, I never want to be in that situation again because it made me feel very uncomfortable that my product is not doing for this person what it needs to," but for me, it was, "How do I make this thing do what it needs to for this gentleman? How do I make this thing better?" I cannot see product managers saying, "I don't want to be a part of that conversation." Then you know what? I'm going to say it then don't be in product. Love it. Yeah. I'm so curious what parts of the role get sliced off over time because I love that. That's the core of it is just build great products that your customers want and use and want to pay for. Then what else can people help you with along the side? Because yeah, PM role is just crazy. There's so many things going on. It's crazy how this article that I wrote, I dug into the history of product management and it's like 100 years old not in its current form, but it's about 100 years old and just the evolution of what product managers have historically been responsible for. Then if you think about just really sit down and think about what the world has turned into today and how much noise we have coming at us. We talked about put yourself onto not disturb mode and I learned a long time ago, put myself onto disturb mode. So, imagine having a partner that helps you filter that noise.…

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