Shawn Wang: evaluation

Transcript context

…So I kind of stage it where everybody, first of all, at the lowest level thinks about like non-determinism with respect to how the pipeline looks like when it's executed. But even beyond that, this goes back into effectively evaluations. It's like on each stage of the node, you're going to have to see a marginal improvement in the probability of success for that particular workload because of non-determinism. So I think it is an overloaded term to a certain extent because like everything is an agent if it calls a language model or any sort of multimodal model these days. But for us, it's like, you know, my background is statistics. So I want to see improvements in the probability of the success event or outcome happening because of more nodes. Yeah, I think, you know, the one thing that makes this sort of generative AI era very different from the sort of data science-y type era is that it is very non-deterministic and it's hard to control. What's the founding story of Gradient? Like of all the problems that you chose, why choose this one? How did you get together your co-founders, anything like that, bring us up to the present day? Yeah. So one of my co-founders is Chris and he's a really good friend of mine as well. I don't know if you intersected with him at Penn as well, but... Chris Chang? Yeah, yeah. Chris Chang, who did banking for maybe one or two years and then, you know, was a software engineer at Meta, also was at Google. And then most recently, he was like a director at Netflix and product. And we always wanted to do something together, but we felt what really came to fruition was wanting to develop something that is enterprise facing for once, mostly because of our experience with internal tooling, inability for something to like basically exist through like a migration, right? All the time with every ML platform that I've ever had to experience or he had to experience, it's like a rebuild and you rip it out and you have a new workflow or automation come in and it's this huge multi-quarter, maybe even multi-year project to do that. And we also teamed up with former coworker Chris's from Open Door Forest, who was also on Google Cloud Platform and him seeing the scale and actually the state of the art in terms of Google was using AI for systems before everybody else too, right? They invented a transformer and their internal set of tooling was just so far superior to everything else. It's really hard for people to go back after seeing that. So what we really wanted was to reduce that friction for like actually shipping workloads in product value when you have all these types of operational frictions that happen inside of these large enterprises. And then really like the main pivot point for all of it was like you said, things that can handle out of domain problems. So like out of domain data that comes in, having the flexibility to not fall over and having something that you build over time that continues to improve. Like machine learning is about learning and I feel like a lot of systems back in the place, they were learning a very specific objective function, but they weren't really natively learning with the user. So like that's the whole, you know, we use the term assistant all the time, but my vision for the assistant was always for the system to grow alongside me, right? Almost like an embodied second limb or something that will be able to get better as you also learn yourself.…

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