Lenny Rachitsky: belief

Transcript context

…We have a gradually increasing sort of circle of users that use every single feature. So, by the time it hits GA, by the time it gets released, it's been used by a lot of different users up to that point. So, the first circle is just internal users. We use Linear every single day to write software and do our own work, so we have that kind of advantage and then once we feel like it's good enough, we'll put it into some beta customer group, and again, as early as we can in the process. We have to make sure that we don't end up corrupting people's data, and it doesn't look hideous and that kind of stuff, but as long as it reaches that level of quality, we can release it to early access customers who can give us good feedback and also just try to solve their problems with it. If no one engages with it, if no one's using it, then that's a good signal that we didn't really hit the mark, and then we have a couple of different beta audiences that we grow and then the ultimate release obviously is for GA where everyone gets it. That's an amazing answer. Okay, so secret number one to Linear success, I'm going to take some notes here, is get new feature, product ideas out to people as early as possible, say, in the first 10% of the amount of time you've allotted, and then release it increasingly to more and more people to get feedback. I think the implication here is just most wasted time is on building things nobody actually ends up wanting or using. So, the sooner you at least get directional sense of are you heading in a good direction, the faster it all go? Yeah, totally.…

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