Rebecca Hinds: belief

Transcript context

…Is there any place organization, whatever that you would love to embed in that would be your dream deep research environment. Another version of that, I guess, would be like, I don't know that there were any experiments. All of this was pretty observational, and organizations obviously got enough on their plate without letting academics like you come in and do controlled experiments. But what do you think would be, if somebody really wanted to offer themselves up as tribute, What would be the kind of big questions you think are hardest to answer that if you were really able to get the right kind of access or structure and experiment in the right way, would shed the most light on the biggest questions that are currently open for you? Gosh, this is so tempting. And I'll give a cheesy answer, which one of the reasons I joined Glean was we do have this bias for experimentation. And while we don't have any experiments in the traditional sense in the report, we do have a whole bunch of experiments going on. And ones that I'm excited to talk about in the short term in terms of how are we pressure testing AI alongside some of our practices meetings is one where we've done experiments around how do employees, Glean employees respond to AI now being brought into our meetings in a way that is deeply psychological and exciting. So that's an exciting piece. I think the org chart transformation is top of mind for me and Bob Sutton, who I work very closely with. I would love to embed it in a traditional, sometimes it's called extreme cases where organizations will do something completely radical and observe on the ground how this is happening. I would love to go in a legacy organization that has decided they're going to fundamentally rewire the org chart and watch on the ground. I should also mention your book, the best meeting of your life, right? That's what it's called. Your best meeting ever. Your best meeting ever. You just reminded me of it in that comment about how bots are being brought into meetings. What's new in meetings? How would you update your advice as we see evolving cultural expectations practices around meetings?…

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