Dave Baszucki: belief

Transcript context

…Do you think any very successful platform evolves into a kind of everything app where people just use it for social networking, for trading recipes, sometimes even dating, commerce? Is that just inevitable? This is a great conversation topic. We talk about it all the time. For a while, WeChat was viewed as the everything app: digital finance, messaging, chatting, deep integration with mini-games, a wider range of that. I think we’ve seen some tension over time, the evolution of some platforms splitting. Facebook and Messenger split. Instagram’s all integrated. We’ve heard other platforms talk about being the everything app. We’ve heard X talk about digital finance and chat. I think the jury’s still out. There’s a balance, I believe, from a UX design standpoint, on the cognitive load of how to design an everything app versus the familiarity people have of splitting their cognitive space between this is a chat app, this is a gaming app, this is a short-form video app, and thinking about it that way. I feel the jury’s still out on that. I think people are experimenting at that from both sides of the aisle. Will the public and also policymakers ever be happy enough with something that de facto becomes an everything app? When I was a kid, of course, there was no online life. People would go to parks. A lot would happen in parks. Mostly good things, but occasionally some bad things. People back then did not really think to blame the park, per se. They would blame the wrongdoers. Now it seems we have this world where there are companies. They’re easily identifiable. Arguably, on net, they provide a lot more positive than negative, but they’re always a target because they’re an everything app, and in every everything app, some bad things are going to happen. How does an everything app survive that?…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.