Kimbal Musk: belief

Transcript context

…So in 2004 you opened The Kitchen. It’s an American bistro restaurant. What was it like? What’s it like running a restaurant? The good, the bad and the ugly. What’s the easy, what’s the fun and what’s the hard? I think the thing that I absolutely love about running the restaurant, not eating at it but running the restaurant is the tangible reaction from people. And you also kind of know when you screwed it up and you also know when you got it right. It’s kind of a weird way to say this, but even if the customer’s unhappy, you know whether you got it right or wrong. It’s not just about the food you’re making, but it’s about the person’s psychological state. And you’ll do something that you’d know that was not done well. And their psychological state, they’re just in a very happy place and they love it. And you’re like, huh, interesting. That’s not how I would’ve reacted to that dish. And then the other way around you’re like I got that right and that person’s just really unhappy today. Yeah. And it’s so hard to read humans because you have to… If you got it right, that can look a million different ways depending on the emotional rollercoaster that humans living through. I’ve been at some very low points and I’ve gone to a restaurant alone and just sitting there and be truly happy with just the zen aspect of it. And it was just a great steak or something like this and maybe two other people around me would look like I’m very unhappy just because I’m within myself.…

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